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About Us

Thank you for shopping at directlinemedical.com . As a veteran owned business, We've learned first-hand that behind every medical situation is a patient and a person. So our mission is to offer brand-name medical supplies and equipment at discount prices—backed by the best customer service of any online retailer.

The Direct Line Medical not only wants you to be satisfied with your products, we want you to be pleased with every aspect of your purchase - from store to door. We invested in a state-of-the-art automated order processing system that runs 24/7 to get your order to our national manufacturer and distributor network immediately upon placement so you get the products you need faster. That's why if you can't find the product you need, we will - at no extra charge find the product you need. That's why thousands of new customers have become regular repeat customers through innovative services customer service. That's why we do everything we can to make buying from us the best shopping experience possible.

Sign up to receive newsletters and discount offers. And know that we welcome and encourage your comments or questions by email at any point while you shop with us for your diabetes, incontinence, ostomy, or other medical needs. From simple questions to expert product advice, we'll do everything we can to address your feedback directly and personally as quickly as possible.

We look forward to hearing from you and thank you again for choosing Directlinemedical.com

Majority of our orders are shipped by UPS and USPS.

Our credit card processing is 100 percent secure and is processed through Authorize.net. If your credit card isn't processing right try to process your credit card through Paypal at checkout.

 

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